LIVE DEMO — FREIGHT BROKERAGES

Check calls and “where’s my load?” — off your brokers’ phones.

A brokerage’s day is two phones ringing at once: the shipper chasing a load and the carrier calling in a check. The AI answers both, 24/7: gives status from your approved records, captures carrier check-call details in a structured record, and routes the hot quote request to your pricing desk complete — lane, dates, equipment, weight.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR operation

Shipper line and carrier line, both answered — status given, check calls logged, brokers left to sell.

One day with the AI

Three moments from a typical freight brokers front office — handled while your team does the human part.

7:20 AM · The carrier check call

A driver calls in a morning check. The AI captures location, ETA and any issue in a structured update tied to the load — your track-and-trace team reads records, not voicemails.

11:45 AM · The shipper chasing a delivery

“Where is our load, and will it make the appointment?” Answered from your approved shipment information, identically every time — and escalated to the broker by your rules if the caller needs more.

6:35 PM · The quote after hours

A new shipper asks for a rate on a lane. The AI captures origin, destination, dates, equipment and commodity, quotes only what your published tariffs cover, and routes the spot request to your pricing desk — with the transcript.

What it does for you

Status calls answered, not relayed

Shippers get answers from your approved records in one ring, in their language — your brokers stop being a status hotline.

Check calls, structured

Location, ETA, delays, references — captured against the load in a consistent record, around the clock.

Quotes routed complete

Published rates quoted straight; spot and lane requests captured with every field your pricing desk needs — no invented numbers, ever.

Watch both phones answered at once

The demo takes a carrier check call, answers a shipper status call and captures an after-hours quote request — configured for a brokerage. Fill four fields and YOUR version, built from your own website, lands in your inbox in about two minutes.

Interactive: ask it your own shipper questions
Every call transcribed and tied to the load
Flat price — unlimited brokers and lines

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Can you give me a rate from Dallas to Atlanta on Friday?”

Quotes it if your published tariff covers it; otherwise captures the full request and routes it to pricing — the caller knows exactly when to expect the number.

“Is my delivery still on time for the 2 PM appointment?”

Answers from your approved shipment records, and escalates to the assigned broker by your rules when the situation needs a human.

“This is the driver on load 4471 — checking in.”

Captures the check call in a structured update tied to the load, and flags anything your rules define as an exception.

Status calls eat your dispatchers alive. After-hours callers hear voicemail and call the next provider on the list. The Zanus AI front office ANSWERS — phone and chat, in the caller’s language, gives status from your approved records, quotes only your published rates, and routes exceptions to your people with a transcript.

Questions, answered

Our brokers ARE the relationship. Does this replace them?

It removes the part of the day that isn’t relationship: status calls, check calls, after-hours voicemail. Your brokers keep the negotiations and the customers — with transcripts of everything they missed.

Spot pricing changes hourly — can it quote?

It quotes only your published rates. Everything else is captured complete and routed to your pricing desk — which is exactly how you want a rate conversation to start.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your freight brokerage — documents, tasks, procedures, automations — is Back Office AI, specialized for Logistics & Supply Chain. Most companies run both: one AI answering, one AI executing.

Back Office for Logistics & Supply Chain →Explore Back Office AI