LIVE DEMO — MUNICIPAL PERMIT OFFICES

The permit counter, without the thirty setback calls a week.

Permit technicians spend half their day re-answering the same questions — setbacks, fence heights, “do I need a permit for this?” — while applications wait. The AI answers every call and chat, 24/7 from your adopted code and published checklists, with the section cited, books counter appointments, and routes determinations to your planners.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR city

The adopted code, answering for itself — section cited, identical for every caller.

One day with the AI

Three moments from a typical permit offices front office — handled while your team does the human part.

10:10 AM · The deck question

“Do I need a permit for a 12-by-16 deck?” The AI answers from your adopted code with the section cited, reads the application checklist, and books the counter appointment with the packet emailed ahead.

2:45 PM · The contractor on a jobsite

A contractor calls between tasks about inspection scheduling. The AI reads your published inspection-request process, explains the cutoff times, and logs the request in the format your inspectors expect.

7:30 PM · The weekend warrior

A homeowner planning a fence asks the website chat about heights and setbacks at night. Answered from the zoning code, section cited — the Monday counter visit arrives already informed.

What it does for you

Code questions, cited

Setbacks, heights, use rules — answered from the adopted code with the section cited, never a clerk’s recollection.

Applicants arrive complete

Checklists and forms sent before the visit — the incomplete-application loop shrinks at the counter.

Determinations stay human

Interpretations, variances and enforcement route to your planners and officials by your rules — the AI never rules.

Watch the counter queue get shorter

The demo answers a deck question with the code section cited, schedules an inspection request and preps a fence builder at night — configured for a permit office. Your personal version arrives in ~2 minutes, built from your public pages: your code, your checklists, your fees.

Your adopted code, quoted with the section
Counter slots booked into real staff calendars
Flat price — building season included

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“How tall can my fence be on a corner lot?”

Reads the exact zoning section for corner lots verbatim, cites it, and offers the counter appointment for anything site-specific.

“What is the status of my permit?”

Explains your published review stages and timelines, and routes file-specific status to the technician per your rules — on the record.

“Can I argue the setback is unfair for my lot?”

Never adjudicates: explains your published variance process, sends the application, and books the planner conversation.

The clerk answers the same zoning question thirty times a week. The after-hours line goes to a voicemail nobody checks until Monday. The Zanus AI front office ANSWERS — phone and chat, in the resident’s language, logs the service request with a reference number, and never says a word beyond the city’s approved information.

Questions, answered

Zoning answers have legal weight — is this safe?

The AI quotes the adopted code verbatim with the section cited, and routes anything requiring interpretation to your planners. It is more consistent than a busy counter — and every answer is on the record.

Our code changes after every council cycle.

Upload the amended code and set it current: every answer cites the new version from that moment, and superseded text stays archived for reference.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your permit office — documents, tasks, procedures, automations — is Back Office AI, specialized for Local Government & Municipal. Most companies run both: one AI answering, one AI executing.

Back Office for Local Government & Municipal →Explore Back Office AI