LIVE DEMO — CITY HALLS

City hall answers — even the Monday after the storm.

A city’s main line carries everything: trash day, council dates, “who do I call about the pothole?”, and the morning after a windstorm, all of it at once. The AI answers every call and chat, 24/7: gives the city’s approved answer identically every time, logs service requests with reference numbers, and escalates emergencies by your rules.

Get started

Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR city

Every resident call answered from the city’s approved information — logged, referenced, routed.

One day with the AI

Three moments from a typical city halls front office — handled while your team does the human part.

8:05 AM · The storm-morning meltdown

Downed limbs, missed pickups, a dark traffic signal — every line rings at once. The AI answers all of them: logs each request with location and reference number, gives the debris-pickup schedule, and escalates the signal to your emergency rules.

12:20 PM · The which-department call

“Who handles a barking dog at 2 AM?” The AI answers from your service directory — the right department, the right process, the request logged — instead of three transfers and a dropped call.

9:15 PM · The night reporter

A resident reports a dead streetlight on the way home. The AI captures pole location and details, opens the ticket, and reads back the reference number — the resident gets closure at 9:16 PM.

What it does for you

The twenty questions, retired

Trash day, hours, meeting dates, payment locations — answered identically from the city’s approved information, any hour, any language.

Service requests with receipts

Pothole, streetlight, missed pickup — captured with location and details, ticketed with a reference number, routed to the right crew.

Emergencies, never improvised

Emergency language triggers your protocol instantly — transfer to dispatch or the call-911 instruction, verbatim, logged.

Watch a storm Monday, absorbed

The demo takes the storm-morning flood, untangles a which-department call and tickets a streetlight at night — configured for a city. Fill four fields and YOUR version — your schedules, your departments, your rules — lands in your inbox in about two minutes.

Interactive: ask it your residents’ own questions
Every request ticketed with a reference number
Flat price — unlimited staff and residents

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“When is bulk trash pickup on my street?”

Answers from your published schedule by address zone and offers a reminder — the call your clerks field a hundred times a month.

“Can I speak at the council meeting?”

Reads your published public-comment process verbatim, gives the meeting date and agenda link, and logs the request if signup is required.

“Water is bubbling out of the street.”

Recognizes a possible main break by your rules: captures the location, dispatches per your utility protocol, and logs every step.

The clerk answers the same zoning question thirty times a week. The after-hours line goes to a voicemail nobody checks until Monday. The Zanus AI front office ANSWERS — phone and chat, in the resident’s language, logs the service request with a reference number, and never says a word beyond the city’s approved information.

Questions, answered

Can a small city afford this?

The price is flat with unlimited users — the clerk, the manager and public works all fit in one subscription, and the after-hours coverage alone replaces an answering-service bill.

Where does resident data live?

The AI answers only from the city’s approved information, and every transcript stays in your isolated tenant — or fully on-premises on servers the city owns at city hall, air-gap capable, when policy requires it.

YOU MIGHT ALSO NEED

The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your city — documents, tasks, procedures, automations — is Back Office AI, specialized for Local Government & Municipal. Most companies run both: one AI answering, one AI executing.

Back Office for Local Government & Municipal →Explore Back Office AI