LIVE DEMO — TELECOM OPERATIONS

Every subscriber call answered — even when the network hiccups.

Telecom support volume moves in spikes — an outage, a bill run, a plan change — and every hold minute breeds churn. The AI answers every call and chat at once, 24/7: plans and pricing quoted from your published terms, service issues captured with the details your technicians need, escalations routed by your rules.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR enterprise

Calls, chats and service requests across every line — answered, classified, on the record.

One day with the AI

Three moments from a typical telecom ops front office — handled while your team does the human part.

7:45 AM · The morning-outage spike

A local fault takes service down and the calls surge. Every subscriber is answered instantly with your approved status wording, affected addresses are captured for the fault queue, and your engineers work the fix instead of the phones.

1:05 PM · The plan-change conversation

A subscriber asks what an upgrade costs. The AI quotes the published plan terms exactly — price, data, contract length — books the switch by your process, and never invents a retention discount.

8:30 PM · The router that won’t connect

An evening caller can’t get online. The AI walks the troubleshooting steps you approved, captures the results of each step, and routes to technical support with the transcript — the technician starts at step six, not step one.

What it does for you

Spikes answered like quiet days

Unlimited simultaneous calls in up to 40 languages — outage waves and bill-run mornings, absorbed without a queue.

Plans quoted as published

Prices, terms and promotions verbatim from what you approved — the claim guard blocks freelance offers.

Technical intake that helps

Your troubleshooting scripts executed step by step, results captured, escalations arriving with the work already started.

Watch it take the outage morning

The demo absorbs a fault-hour spike, quotes a plan change from published terms, and runs a troubleshooting intake — configured for a telecom operator. Fill four fields and your version, built from your website, arrives in about two minutes.

Test it on your own plan and coverage questions
Troubleshooting scripts executed step by step
Flat price — no per-seat, no per-call metering

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Is there an outage in my area?”

Answers with your approved status wording, captures the address for the fault queue, and logs the call — no improvised restoration promises.

“What would it cost to add a second line?”

Quotes the published plan terms exactly and books the change by your process — never an invented bundle.

“My internet keeps dropping every evening.”

Runs your troubleshooting script, captures each result, and escalates to technical support with the transcript attached.

Contact-center platforms meter every seat. IVR trees make callers press 4 and pray. The Zanus AI front office ANSWERS — every line, every language, every hour — books into real calendars, routes by your rules, and never claims beyond your approved knowledge.

Questions, answered

Can it check a specific account’s service status?

It answers what your approved knowledge and connected records support and routes the rest by your rules — no source, no claim. Bring your systems to the demo and we map the boundary.

Subscriber data is regulated. Where does it live?

In your isolated tenant — answering from approved knowledge only — or fully on-premises on servers you own, where the strictest custody applies.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your telecom operator — documents, tasks, procedures, automations — is Back Office AI, specialized for Enterprise Operations. Most companies run both: one AI answering, one AI executing.

Back Office for Enterprise Operations →Explore Back Office AI