LIVE DEMO — NATIONAL RETAIL CHAINS

Two hundred stores. Zero rings into the void.

Every store phone that rings out is a customer driving to a competitor — multiplied by every location. The AI answers every store’s line, 24/7: hours, locations and policies from your approved knowledge, store-specific questions routed locally, and complaints escalated with the whole story attached.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR enterprise

Every store line answered to one brand standard — local details, central record.

One day with the AI

Three moments from a typical retail chains front office — handled while your team does the human part.

6:50 PM · The is-it-open call

A customer calls a store at closing time about holiday hours. The AI answers from that location’s published schedule — not a generic recording — gives directions, and logs the conversation to the store’s record.

11:20 AM · The complaint that never escalates twice

A customer describes a bad in-store experience. The AI captures the story completely, apologizes with the wording you approved, and escalates to the district team by your rules — transcript attached, no repeat performance required.

9:00 AM · The launch-day wave

A promotion drives call spikes at every location at once. Every call answered — offer details verbatim from the published terms, store availability questions routed by your rules — with no hold music at any of the two hundred doors.

What it does for you

Every location, always answered

Store hours, directions, policies and promotions answered 24/7 in up to 40 languages — per-store details, one brand voice.

Promotions quoted exactly

Offer terms read verbatim from what you published — the claim guard blocks invented discounts and expired deals.

Escalations with the story attached

Complaints and store issues routed to district or corporate by your rules, transcript and details included.

Watch a chain answer every door at once

The demo answers the store-hours call, works a complaint by your book, and absorbs a launch-day wave — configured for a retail chain. Your personal version, built from your website in about two minutes, knows your locations and your policies.

Location-aware answers, brand-standard voice
Complaint escalation by your exact rules
Flat price — unlimited stores and lines

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Is the Elm Street store open on the holiday?”

Answers from that store’s published schedule, offers directions, and logs the call to the store record.

“Does the promotion apply to clearance items?”

Reads the published offer terms word-for-word — never an improvised exception — and routes edge cases by your rules.

“I want to talk to someone about what happened in the store.”

Captures the full account, responds with your approved wording, and escalates to the right team with the transcript attached.

Contact-center platforms meter every seat. IVR trees make callers press 4 and pray. The Zanus AI front office ANSWERS — every line, every language, every hour — books into real calendars, routes by your rules, and never claims beyond your approved knowledge.

Questions, answered

Can each store keep local specifics?

Yes — hours, services and local details are per-location knowledge; the brand keeps one standard of answering and one searchable record of every conversation.

What does it say about stock in a specific store?

Only what your approved knowledge and connected records support — no source, no claim. Availability questions route by your rules; the demo shows the boundary.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your retail chain — documents, tasks, procedures, automations — is Back Office AI, specialized for Enterprise Operations. Most companies run both: one AI answering, one AI executing.

Back Office for Enterprise Operations →Explore Back Office AI