LIVE DEMO — SHARED SERVICES CENTERS

Ten thousand employees. One line that always answers.

A shared services center is where the whole enterprise calls with the same forty questions. The AI answers every call and chat, 24/7, in up to 40 languages: policy questions answered verbatim from the ratified version, requests captured and routed with context, every conversation transcribed onto the record.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR enterprise

Every internal line answered at once: payroll questions, IT requests, vendor calls — logged and routed.

One day with the AI

Three moments from a typical shared services front office — handled while your team does the human part.

8:05 AM · The month-start payroll wave

Dozens of employees call about the same payslip line. Every call is answered instantly with the explanation your team approved — identically, in each employee’s language — while your specialists work the genuine cases instead of repeating themselves.

1:30 PM · The vendor invoice chase

A supplier asks about an unpaid invoice. The AI captures the reference completely, answers what your published process allows, and routes the case to accounts payable by your rules — with the transcript attached, no third retelling.

10:45 PM · The night-shift request

An employee on the late shift needs an equipment request filed. The AI runs your intake script, files the structured request to the right queue, and confirms — the morning briefing carries it to the team, nothing waits on office hours.

What it does for you

The question wave, absorbed

Unlimited simultaneous calls and chats — policy, payroll and process questions answered from the ratified source, never from memory.

Requests arrive structured

Your intake questions asked completely every time; tickets land in the right queue with the transcript attached.

Every language in the building

Up to 40 languages on the same line, same accuracy — the regional office finally gets the same service as headquarters.

Watch a shared services morning, absorbed

The demo answers the payroll wave, works a vendor call, and files a night-shift request — configured for a shared services center. Fill four fields and YOUR version — your policies, your queues, your languages — lands in your inbox in about two minutes.

Interactive: ask it your own policy questions
Routing rules and queues stay 100% yours
Unlimited users and calls — one flat price

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“How many vacation days carry over into next year?”

Reads the ratified policy word-for-word with the current version governing — never an outdated draft, never a guess.

“When will invoice 8814 be paid?”

Captures the reference, answers what your published process allows, and routes to accounts payable by your rules.

“How do I request a new laptop?”

Walks your request process verbatim, files the structured request to the right queue, and confirms with a reference.

Contact-center platforms meter every seat. IVR trees make callers press 4 and pray. The Zanus AI front office ANSWERS — every line, every language, every hour — books into real calendars, routes by your rules, and never claims beyond your approved knowledge.

Questions, answered

Our policies differ by country. Can one system cope?

Yes — knowledge is scoped per entity and region, the current ratified version always governs, and each caller hears the answer that applies to them.

Where does employee data live?

In your isolated tenant, answered only from approved knowledge — and for the strictest requirements, the identical system runs fully on-premises on servers you own.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your shared services center — documents, tasks, procedures, automations — is Back Office AI, specialized for Enterprise Operations. Most companies run both: one AI answering, one AI executing.

Back Office for Enterprise Operations →Explore Back Office AI