LIVE DEMO — 3PL & LOGISTICS OPERATIONS

“Where’s my freight?” — answered before it reaches a coordinator.

A logistics phone rings with the same question all day, and every hold minute is a client rethinking the contract. The AI answers every call and chat, 24/7: handles the routine shipment questions by your rules, books dock appointments into real calendars, and hands humans only the genuine exceptions — with context attached.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR operation

The live board: every call on your lines, answered, classified, routed — in real time.

One day with the AI

Three moments from a typical 3pl & logistics front office — handled while your team does the human part.

5:40 AM · The driver at the gate

A carrier calls before the office opens: which door, what paperwork, where to stage. The AI answers from your site instructions verbatim, in the driver’s language — the truck moves instead of idling until 8.

10:25 AM · The dock that books itself

A vendor needs a delivery appointment. The AI reads the real dock calendar, offers the true windows, books the slot and sends the check-in instructions you wrote — no email chain, no double-booked door.

3:15 PM · The exception, escalated with the file

A client calls about a shipment that missed its window. The AI captures the reference, the details and the frustration, and routes it to your account team by your rules — transcript attached, so the client never repeats the story.

What it does for you

The status wave, absorbed

Routine calls answered instantly, 24/7, in up to 40 languages — unlimited simultaneous calls, no hold queue, every conversation transcribed.

Docks without phone tag

Appointment requests booked against real calendars with two-way sync — carriers, vendors and your own team see the same truth.

Exceptions reach humans dressed

Escalations arrive with the transcript and the captured details — your coordinators start at the middle of the problem, not the beginning.

Watch it work a logistics morning

The demo answers the gate call, books a dock appointment, and escalates an exception with the file attached — configured for a 3PL. Fill four fields and YOUR version — your sites, your rules, your vocabulary — lands in your inbox in about two minutes.

Interactive: test your hardest caller questions
Escalation rules stay 100% yours
Unlimited simultaneous calls, flat price

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“What door do I check in at for a 6 AM delivery?”

Answers from your site instructions word-for-word — directions, paperwork, staging — in the driver’s language.

“Can I get a dock appointment Thursday morning?”

Reads the real dock calendar, offers true windows, books and confirms with your check-in rules attached.

“My shipment missed the delivery window — who do I talk to?”

Captures the reference and details completely and escalates to your account team by your rules — never an improvised excuse.

Ticketing tools file the request. Status portals wait for customers to log in. The Zanus AI front office ANSWERS — phone and chat, in the caller’s language, routes by your rules, books into real calendars, and never guesses beyond your approved knowledge.

Questions, answered

Can it read our TMS for live status?

It answers from your approved knowledge and connected records, and routes anything beyond them — no source, no claim. Bring your TMS to the demo and we map the boundary.

Our clients audit their vendors. What about data?

The AI answers only from knowledge you approved, every conversation is transcribed, and for the strictest requirements the same system runs fully on-premises on servers you own.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your 3PL operation — documents, tasks, procedures, automations — is Back Office AI, specialized for Business Operations. Most companies run both: one AI answering, one AI executing.

Back Office for Business Operations →Explore Back Office AI