LIVE DEMO — E-COMMERCE FULFILLMENT

Peak season triples the calls. Not the headcount.

Fulfillment lives on merchant trust, and trust dies on hold. The AI answers every merchant call and chat, 24/7: rates and services quoted from your published lists, onboarding questions answered from your approved docs, and the November wave absorbed without a seasonal hiring scramble.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR operation

Calls, chats and merchant inquiries — answered, logged and routed on one operations screen.

One day with the AI

Three moments from a typical fulfillment front office — handled while your team does the human part.

11:50 PM · The midnight merchant

A store owner three time zones away asks about your storage and pick fees. The AI quotes the published rate card exactly, explains onboarding steps from your docs, and books the discovery call into a real calendar — while your competitors sleep.

9:30 AM · The Cyber Monday wave

Merchant calls triple in an hour. All of them answered — cutoff times, holiday schedules, receiving rules — from your approved knowledge, identically, in each merchant’s language. No busy signal at the worst possible moment.

2:20 PM · The receiving question

A merchant asks how to label inbound pallets. The AI reads your receiving requirements verbatim, sends the guide you published, and logs the conversation to the merchant’s record — the dock stops rejecting mystery freight.

What it does for you

Merchant lines, always live

Rates, cutoffs, receiving rules and onboarding steps answered 24/7 in up to 40 languages — from your published knowledge only.

Sales calls booked, not missed

Prospective merchants get qualified conversationally and booked into your team’s real calendars — speed-to-lead, structurally fixed.

Every conversation on the record

Transcripts of every call and chat joined to the merchant record — disputes settled by the log, not by memory.

Watch it absorb a peak-season hour

The demo answers the midnight rate question, works the holiday wave, and walks a merchant through receiving rules — configured for a fulfillment operation. Your personal version, built from your website, arrives in about two minutes.

Ask it your own rate-card questions mid-demo
Unlimited simultaneous calls — peak is just Tuesday
Flat price — no per-seat, no per-call fees

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“What do you charge for storage and pick-and-pack?”

Quotes the exact rates from your published price list — never an invented number — and books the call for custom volumes.

“What’s the holiday order cutoff?”

Answers with the schedule you approved, word-for-word, and offers the merchant guide you published.

“How do I send you my first shipment?”

Walks the onboarding steps from your docs, sends the receiving requirements, and books the kickoff into a real calendar.

Ticketing tools file the request. Status portals wait for customers to log in. The Zanus AI front office ANSWERS — phone and chat, in the caller’s language, routes by your rules, books into real calendars, and never guesses beyond your approved knowledge.

Questions, answered

Merchants ask about their specific inventory. What then?

The AI answers what your approved knowledge and connected records cover, and routes the rest to your team by your rules — it never improvises a stock count.

We onboard merchants with an NDA. Where does data live?

In your isolated tenant, answering from approved knowledge only — and for the strictest custody requirements, fully on-premises on servers you own.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your fulfillment operation — documents, tasks, procedures, automations — is Back Office AI, specialized for Business Operations. Most companies run both: one AI answering, one AI executing.

Back Office for Business Operations →Explore Back Office AI