ZANUS AI FOR TELECOMMUNICATIONS — NETWORK DOCS

Twenty years of fault tickets. One question.

Runbooks, MOPs, fault histories, tower and site records, splice documentation, vendor manuals — loaded into curated libraries the AI reads from. Ask in plain language; get the answer with the source cited, at the permission level of whoever asks.

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Private tenant or your own server · unlimited users · subscriber data isolated by architecture

Network document libraries with priority order

Libraries: current MOPs outrank drafts, as-built records outrank proposals — you set the order.

What it does

Any format, including diagrams

PDFs, spreadsheets, scanned site surveys, network diagrams and media — the ingestion pipeline turns what the operation has accumulated into queryable knowledge.

Answers with the source

No source in your library, no claim: the AI cites the runbook, the ticket, the site record — or says it cannot answer. Guesswork is not an option on a network.

Permission-shaped answers

The contractor asks about one site; the senior engineer asks across the region: each gets answers scoped to their role, enforced server-side.

“Have we seen this fault before?”

The 3 AM question that used to mean an hour of searching old tickets: now the fault history answers in seconds, with the matching incidents and their resolutions attached — and the on-call engineer gets back to fixing instead of digging.

Plain-language questions across the whole archive
Matching tickets and resolutions attached to every answer
Priority order: current runbooks always win

Vector store answering from network documentation

Telecom software is sold per subscriber and per module — the OSS never quite talks to the BSS, and at 2 AM the NOC engineer is still digging through old fault tickets while the hold queue grows. Zanus AI: the subscriber-facing front office AND the network back office, unlimited users, flat price — subscriber data isolated in YOUR tenant or on hardware you own.

Questions, answered

Who can see subscriber records?

Only roles you authorize. Permissions reach the field level and the server redacts what a user cannot see — a support agent sees the account, not the whole file.

Do our documents train outside models?

Never. Your tenant is isolated; your network knowledge is yours alone — and the on-premises option keeps it physically inside your facility.

Twenty years of fault tickets. One question.

What it does

“Have we seen this fault before?”

Questions, answered

See it working on YOUR network — the demo IS the product.