ZANUS AI FOR TECHNOLOGY COMPANIES — ENG SOPS

The runbook, alive at 3 AM.

Incident-response runbooks, deploy checklists, code-review SOPs, on-call handoff procedures — they only work when the on-call can find them, and the current version at that. In Zanus they are living documents: answerable in chat, attached to work, priority-ordered so the latest version always wins.

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Private tenant or your own server · unlimited users · SOC-2-aligned deployment path

Runbook reviews scheduled on the engineering calendar

SOP upkeep, scheduled like engineering work: quarterly runbook reviews and staleness checks on the calendar.

What it does

One source of truth

Incident response, deploy and rollback, access provisioning, release sign-off: one library, current versions on top, superseded drafts outranked.

Answerable at the point of failure

“What is the rollback procedure for the billing service?” — answered in seconds with the runbook attached, during the Tuesday deploy or the 3 AM page.

Attached to the work itself

Work types carry their default SOPs: the AI drafting an incident summary reads from the incident-response runbook — by construction.

Runbook upkeep, scheduled like sprint work

Quarterly runbook reviews, staleness checks against the last quarter’s incidents, SOP-update summaries for the eng all-hands: assign them once as recurring AI work and the runbooks never rot in the wiki again.

Recurring review works with deadlines
Update summaries drafted for team briefings
Every review on the audit record

The runbook collection as a living library with current versions on top

Technology companies buy per-seat tools for every team — helpdesk seats, sales seats, AI add-ons metered by the token — while trial signups wait days in a queue and the runbooks rot in a wiki nobody trusts. Zanus AI: the customer-facing front office AND the engineering back office, unlimited users, one flat price, no AI metering — in your private tenant or on a server you own.

Questions, answered

How do updates roll out?

Upload the new version, set it on top: from that moment every answer and every AI work cites the new runbook. Old versions remain archived for audit.

The runbook, alive at 3 AM.

What it does

Runbook upkeep, scheduled like sprint work

Questions, answered

See it working on YOUR company — the demo IS the product.