ZANUS AI FOR TECHNOLOGY COMPANIES — AUTOMATIONS
Describe the job in plain words — “when a support ticket arrives, classify it, route it, and draft a suggested answer from the docs” — and it becomes connected blocks on a canvas, running on its own, with every run visible.
Private tenant or your own server · unlimited users · SOC-2-aligned deployment path
A real flow: inbox trigger, knowledge sources, AI step, three outputs — drawn from a description.
A ticket arrives → classified against known issues, tagged, routed to the right queue, a suggested answer drafted from the docs with citations — your reps review and send instead of writing from scratch.
A signup lands → the account is created in the CRM through the connector, the qualification questions go out, and the follow-up sequence is drafted for approval — speed to lead without a human in the loop until it matters.
A postmortem is filed → action items are extracted, created as tasks in the right project with owners suggested, and the follow-up review lands on the calendar — lessons that stop evaporating.
Run states live on the flow: green success, red failure on the exact block. An enrichment step that silently died for a week is a pipeline of lost deals — here, nothing fails silently, and retry is one click.
Your rules: queue everything for human approval, or auto-send only the categories you designate as safe — suggested ticket answers, for instance, can always require a rep’s review.
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