Zanus AI for Technology Companies
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ZANUS AI FOR TECHNOLOGY COMPANIES — STACK & INTEGRATIONS

Keep your stack. Add the intelligence.

Your helpdesk, issue tracker and CRM stay the systems of record. Zanus becomes the system of work: API connectors sync tickets, accounts and documents both ways, the intake pipeline files what arrives, and AI-drafted output flows back where it belongs. No rip and replace.

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Private tenant or your own server · unlimited users · SOC-2-aligned deployment path

Integration with existing helpdesk, tracker and CRM systems

No rip and replace: the helpdesk, tracker and CRM stay — the AI layer connects to all of them.

What it does

CRM connectors

Accounts, contacts and deals mapped field by field — push, pull or two-way, with a dry-run preview before anything writes. Salesforce and HubSpot connectors ship built-in.

Helpdesk and issue tracker

Tickets flow in for triage and suggested answers; updates, tags and drafted replies flow back — your queue stays your queue, with an AI working it alongside your reps.

REST API + webhooks

A full API for the rest of the stack: build pipelines, monitoring, custom tools — data in, results out, under scoped keys, with webhooks notifying your systems in real time.

One question across all your systems

The account lives in the CRM, the bug in the tracker, the workaround in a postmortem — and the AI reads across all of it. “What is outstanding on this account?” becomes one question with one grounded answer.

  • Field mapping with dry-run preview
  • Each system stays master of its own records
  • Every sync event on the audit record
  • External systems appear as blocks on the automation canvas
Helpdesk and CRM systems as blocks on the automation canvas
Documents routed through the intake pipeline

Documents flow back where they belong

The suggested ticket answer, the drafted release note, the questionnaire response: finished output returns to the helpdesk thread, the docs repo export or the CRM record through the same connectors — reviewed and approved by your team first.

  • AI output filed to the system of record
  • Approval workflow before anything writes back
  • Webhooks notify your systems in real time
Technology companies buy per-seat tools for every team — helpdesk seats, sales seats, AI add-ons metered by the token — while trial signups wait days in a queue and the runbooks rot in a wiki nobody trusts. Zanus AI: the customer-facing front office AND the engineering back office, unlimited users, one flat price, no AI metering — in your private tenant or on a server you own.

Questions, answered

Which helpdesks and trackers do you support?

Connectors are mapped per deployment — bring your stack to the demo and we walk through the exact integration path for your tools.

Does customer data pass through third parties?

No. The connectors run inside your tenant — or inside your building on the on-premises option. Data moves directly between your systems.

See it working on YOUR company — the demo IS the product.

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