ZANUS AI FOR AUTOMOTIVE — SERVICE SOPS
Multi-point inspection sheets, lift-safety rules, loaner-car procedures, delivery checklists, F&I compliance scripts — SOPs only work when people can find them, and the current version at that. In Zanus they are living documents: answerable in chat, attached to work, priority-ordered so the latest version always wins.
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SOP upkeep, scheduled like store work: quarterly reviews and expiration checks on the calendar.
Shop safety, road-test procedure, key control, deal-jacket checklist, delivery walk-around: one library, current versions on top, superseded drafts outranked.
“What is the loaner-car procedure for a warranty repair?” — answered in seconds with the document attached, at 7 AM write-up rush or Saturday close.
Work types carry their default SOPs: the AI drafting a delivery checklist reads from the delivery SOP — by construction.
Quarterly SOP reviews, expiration checks on dealer-plate and lift-inspection records, policy-update summaries for the Saturday sales meeting: assign them once as recurring AI work and the binder never goes stale again.

Upload the new version, set it on top: from that moment every answer and every AI work cites the new SOP. Old versions remain archived for audit.
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