ZANUS AI FOR AUTOMOTIVE — BACK OFFICE

The store runs on paperwork.
Now the paperwork works.

Window-sticker specs, technical service bulletins, warranty policy books, F&I packets, DMS records: a dealership is a paperwork operation with cars attached. The Zanus back office turns that archive into a working AI staff — drafting, cross-referencing and answering with sources cited, under your managers’ sign-off.

Get started

Private tenant or your own server · unlimited users · GLBA-conscious handling

AI work session on warranty documentation with cited findings

A real session: warranty claim documentation drafted, policy-book clauses cited, service manager decides.

What it does

Scheduled store work

Warranty-claim drafts, weekly TSB digests for the shop, aged-inventory reports — assigned to the AI like to a staffer, executed on schedule, fully auditable.

Your policy books, answerable

“Is this repair covered at 52,000 miles?” The warranty policy book answers in seconds with the clause cited — instead of the service manager digging through PDFs while the customer waits.

Sign-off stays human

Every AI-drafted claim, letter and report lands in Output awaiting review. Nothing reaches a customer, an OEM portal or the DMS without your manager’s decision.

The TSB the tech needed, in the bay

A technician hits an intermittent electrical fault on a 2021 model. Instead of twenty minutes in a portal, the question goes to the AI: the relevant TSB comes back in seconds, cited, with the affected VIN ranges and the repair procedure attached — flag hours saved on every job.

TSBs, wiring notes and service manuals answered with citations
Window-sticker specs at the salesperson’s fingertips
Answers scoped by role — techs see shop documents, F&I sees finance files

Shop questions answered from TSBs with citations

Dealership documents drafted in the store templates

F&I paperwork and DMS records, drafted and filed

The documents that eat closing time: deal-jacket checklists verified, missing-signature lists drafted, warranty and we-owe follow-up letters written from the deal record. Drafted in minutes, in your templates, filed against the DMS record through connectors.

Deal-jacket completeness checks with the gaps listed
Customer letters drafted in your letterhead and templates
Approval workflow before anything sends or files

Dealer software is sold per rooftop and per seat — a bolt-on tool for the BDC, another for service, another for inventory — while the sales line rings out on Saturday and the TSBs sit unread in a portal. Zanus AI: the customer-facing front office AND the store-running back office, unlimited users, one flat price — in your private tenant or on a server you own.

Questions, answered

Does it write repair orders in our DMS?

Your DMS stays the system of record; API connectors move data both ways under your field mapping, with a dry-run preview before anything writes. Bring your DMS to the demo and we map it.

Does the AI diagnose the car?

No. It retrieves, drafts and organizes — the TSB, the spec, the claim documentation — with sources cited. The technician diagnoses; the service manager approves.

The Back Office executes. Who answers the phone?

Front Office AI picks up every call and chat — books, quotes, follows up, 24/7 in 40 languages. Watch it run a business like yours, live.

Front Office live demos →Front Office for Automotive