LIVE DEMO — VACATION RENTAL COMPANIES

Guests check in at midnight. So does your front desk.

Vacation rental phones ring in every timezone — booking questions at 7 AM, a lockout at midnight, a hot tub mystery on Sunday. The AI answers every guest and every inquiry, 24/7: quotes only your published rates, walks the check-in steps you wrote, and escalates real problems to your on-call staff by your rules.

Get started

Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR brokerage

Inquiries to bookings, arrivals to checkouts — every guest conversation handled and logged.

One day with the AI

Three moments from a typical vacation rentals front office — handled while your team does the human part.

11:55 PM · The lockout

A guest stands at the door with a code that will not work. The AI walks your troubleshooting steps verbatim, issues the backup procedure you approved, and pages on-call maintenance only when your rules say to — the guest never feels stranded.

9:30 AM · The booking question

“Is the lake house free the first week of July, and is it dog-friendly?” Answered from your live availability and published pet policy, rate quoted from your price list, booking link sent in the same conversation.

3:10 PM · The mid-stay hiccup

The wifi drops in one cabin. The AI answers the frustrated guest with your fix-it steps, opens the ticket with unit and details, and follows up when the router restart lands.

What it does for you

Every timezone, covered

Inquiries, directions, check-in instructions and house rules answered around the clock, in up to 40 languages.

Bookings, not just answers

Availability confirmed, published rates quoted, booking links sent while the traveler is still dreaming about the trip.

Owners kept calm too

Owner questions answered from the statements and policies you approve — the same disciplined answers guests get.

Watch a Saturday turnover day, handled

The demo answers a lockout at midnight, quotes a July week and fixes a wifi complaint — configured for a vacation rental manager. Your personal version arrives in ~2 minutes, built from your website: your properties, your policies, your rates.

Your house rules and rates — nothing improvised
On-call escalation exactly by your tree
Flat price — unlimited units and guests

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“What is your cancellation policy?”

States your published policy word for word — no interpretations — and logs the request if the guest wants to invoke it.

“Can we get a late checkout Sunday?”

Checks your late-checkout rules and the calendar, grants what your policy allows, and routes exceptions to your team.

“The grill has no propane.”

Opens the ticket with unit and details, gives the guest your interim guidance, and dispatches per your vendor rules.

Lead portals sell the same buyer to five agents. IVR menus lose the sign call at 9 PM. The Zanus AI front office ANSWERS — phone and chat, in the buyer’s language, books showings into real calendars, and never says a word beyond your approved knowledge.

Questions, answered

Guests already message us through the platforms.

And whoever answers fastest wins the review. The AI answers your phone, your website and your direct-booking guests instantly — with transcripts, so your team sees every promise made.

Can it upsell early check-in or extras?

It offers exactly what you publish — early check-in, firewood, mid-stay cleans — at your listed prices, and logs every add-on to the reservation record.

YOU MIGHT ALSO NEED

The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your rental company — documents, tasks, procedures, automations — is Back Office AI, specialized for Real Estate. Most companies run both: one AI answering, one AI executing.

Back Office for Real Estate →Explore Back Office AI