LIVE DEMO — CONTRACT LABS

Status calls answered. Scientists stay at the bench.

A contract lab’s phone is a tax on its scientists — “where are my results?”, “how do I ship samples?”, “can you run this method?” The AI answers every call and chat, 24/7 from your approved knowledge: turnaround guidance, submission instructions, published pricing with payable links — and routes scoping conversations to your scientific staff.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR organization

The status-call wave, absorbed: every client answered on your script, no bench time lost.

One day with the AI

Three moments from a typical contract labs front office — handled while your team does the human part.

9:05 AM · The status stampede

Eight clients call before ten about pending results. Each answered with your published turnaround and status process, each account-specific question captured and routed to the project lead — zero interruptions at the bench.

4:40 PM · The new-client scoping call

A biotech asks whether you can run their panel. The AI answers from your published capabilities and methods list, captures the study details per your intake — matrix, analytes, timeline, volume — and books the scoping call with your scientific lead.

7:30 PM · The shipping question

“How do I get frozen samples to you by Thursday?” Answered from your sample-submission instructions verbatim — packaging, labeling, courier details — with the forms emailed in the same conversation.

What it does for you

The front line, covered

Status, turnaround, submission logistics and capability questions answered instantly from your approved knowledge — identically, every time, in up to 40 languages.

Standard work, quoted

Published assay pricing quoted exactly, quotes sent with payable links — custom and regulated scopes routed to your people, never improvised.

Intake captured complete

New-project inquiries taken with every field your scientists need — matrix, analytes, volumes, timeline — so scoping calls start informed.

Watch a lab morning, uninterrupted

The demo absorbs the status stampede, scopes a new client and walks a shipping question — configured for a contract lab. Your personal version follows in ~2 minutes, built from your website: your assays, your turnarounds, your submission process.

Test it on your own clients’ questions
Every call transcribed and logged to the account
Flat price — unlimited staff and project lines

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Where are my results?”

Answers your published turnaround and status process, and routes the account-specific question to the project lead with the details attached — never a guessed date.

“Can you run this method for us?”

Answers from your published capabilities list — and captures the scope completely for your scientific staff when the answer needs a scientist.

“What does the standard panel cost?”

Quotes exactly what your lab publishes, sends the quote with a payable link, and books the call for anything custom.

Call centers relay messages. Portals wait for logins that never come. The Zanus AI front office ANSWERS — phone and chat, in the caller’s language, books into your real calendars, and never says a word beyond your approved knowledge.

Questions, answered

Our clients’ work is confidential.

The AI answers only from your approved knowledge and never discusses one client’s work with another — your rules, your approval paths. For the strictest mandates, the same system runs fully on-premises on servers you own.

Can it quote complex or regulated studies?

No — by design. It quotes your published standard pricing, captures the scope completely, and routes regulated and custom work to your scientific and quality staff.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your contract lab — documents, tasks, procedures, automations — is Back Office AI, specialized for Pharma & Biotech. Most companies run both: one AI answering, one AI executing.

Back Office for Pharma & Biotech →Explore Back Office AI