LIVE DEMO — COMPOUNDING PHARMACIES

Two phone lines — prescribers and patients. Both answered.

A compounding pharmacy answers to two worlds at once: prescriber offices asking what you can make, and patients asking when it will be ready. The AI answers every call and chat, 24/7: your published formulation categories and cash prices, your turnaround process, your pickup hours — and every clinical question routed to the pharmacist, never answered by the machine.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR organization

Prescriber and patient lines answered on different scripts — every conversation logged with a transcript.

One day with the AI

Three moments from a typical compounding pharmacies front office — handled while your team does the human part.

10:40 AM · The prescriber’s question

A clinic calls asking whether you compound a preservative-free formulation. The AI answers from the capabilities your pharmacy published, captures the prescription details per your intake, and routes the formulation specifics to your pharmacist.

3:25 PM · The is-it-ready call

A patient calls about a compound in progress. The AI answers your published turnaround and pickup process, captures the account question, and routes it to the bench per your rules — no interruption mid-compound.

7:50 PM · The cash-price shopper

“How much would this cost without insurance?” Answered exactly from the cash prices your pharmacy publishes — never an invented number — with the transfer process explained and the callback captured.

What it does for you

Both lines, covered

Prescriber and patient calls answered 24/7 in up to 40 languages, each on the script you approved for that caller type.

Intake without the fax dance

New prescriptions and transfer requests captured with every field your workflow requires, confirmed and routed — complete the first time.

The pharmacist decides, always

Formulation, dosing and interaction questions route to your pharmacist by YOUR rules — the claim guard blocks anything not in your approved knowledge.

Watch both lines ring at once

The demo answers a prescriber capability question, a patient status call and a cash-price shopper — configured for a compounding pharmacy. Your personal version arrives in ~2 minutes, built from your website: your formulations, your prices, your process.

Different scripts per caller type — yours
Every conversation transcribed and logged
Flat price — unlimited lines and staff

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Can you make my medication without the dye?”

Captures the prescription details and routes the formulation question to your pharmacist — what can be compounded is a pharmacist’s call, never the AI’s.

“When will my prescription be ready?”

Answers your published turnaround and pickup hours, and routes the order-specific question to your team with the details attached.

“What does the hormone cream cost?”

Quotes exactly the cash prices your pharmacy publishes — and books the pharmacist consultation for anything patient-specific.

Call centers relay messages. Portals wait for logins that never come. The Zanus AI front office ANSWERS — phone and chat, in the caller’s language, books into your real calendars, and never says a word beyond your approved knowledge.

Questions, answered

What about patient privacy?

The AI answers only from your approved knowledge and routes by your rules — your rules, your approval paths, every conversation on the record. For the strictest setups, the same system runs fully on-premises on servers you own.

Prescriber offices expect a different conversation than patients.

They get one: caller types carry their own scripts, intake fields and routing — the prescriber line captures prescriptions, the patient line handles pickup and pricing, both by your configuration.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your compounding pharmacy — documents, tasks, procedures, automations — is Back Office AI, specialized for Pharma & Biotech. Most companies run both: one AI answering, one AI executing.

Back Office for Pharma & Biotech →Explore Back Office AI