LIVE DEMO — BOUTIQUE HOTELS

The midnight caller books here — not across the street.

A boutique hotel cannot staff a night reservation desk — and the 11 PM caller books with whoever answers. The AI answers every call and chat, 24/7: quotes your real rates, books into the real calendar with two-way sync, and answers the fifty house questions in the guest’s own language.

Get started

Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR property

Every ring on the reservation line: answered, quoted, booked — no double-sold suite.

One day with the AI

Three moments from a typical boutique hotels front office — handled while your team does the human part.

11:32 PM · The marathon-weekend call

A caller wants two nights over the marathon. The AI checks real availability, quotes the rate from your published pricing, books the room and texts the confirmation — before the caller tries the next hotel.

8:20 AM · The Portuguese late checkout

A guest asks in Portuguese for a late checkout. The AI answers in Portuguese from YOUR house policy, logs the request, and puts it on the front-desk board with a transcript.

3:10 PM · Check-in peak

Four families at the desk, three lines ringing. The AI takes all three — a booking, a directions question, a spa inquiry — while your agent keeps eye contact with the guests in front of her.

What it does for you

A night desk without night staff

Reservations, rates, availability, directions — answered 24/7 in up to 40 languages, booked into synced calendars.

House questions, answered like a concierge

Breakfast hours, parking, pet policy, the rooftop bar — from your approved house guide only, identically every time.

Complaints go to humans, fast

Complaint language routes straight to your duty manager by YOUR rules, transcript attached — the AI never argues with a guest.

Watch it run your night desk

The demo answers the midnight reservation call, the Portuguese chat and the check-in-peak overflow — configured for a boutique hotel. Fill four fields and YOUR version — your rooms, your rates, your house guide — lands in your inbox in about two minutes.

Interactive: ask it your own house questions mid-demo
Real calendar sync — no double-sold rooms
Flat price — unlimited staff, no per-room math

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Do you have a room this Saturday?”

Reads the real calendar, quotes your published rate, books and confirms in one conversation — no callback list.

“Is breakfast included, and until when?”

Answers from your house guide verbatim — change it once and every answer everywhere updates.

“Can we bring our dog?”

Your pet policy, word for word, with the fee your price list publishes — and the booking finished in the same chat.

Answering services take messages. Booking engines wait for guests to click. The Zanus AI front office ANSWERS — phone and chat, in the guest’s language, books into your real calendar, and never guesses beyond your approved house knowledge.

Questions, answered

Does it replace our front desk?

No — it takes the calls your desk cannot reach: the midnight reservation, the fifth breakfast-hours question of the morning, the caller in a language you do not staff. Escalation rules stay yours.

What about guest data privacy?

The AI answers only from your approved house knowledge, and every conversation is transcribed for your records. For the strictest setups, the same system runs fully on-premises on servers you own.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your hotel — documents, tasks, procedures, automations — is Back Office AI, specialized for Hospitality. Most companies run both: one AI answering, one AI executing.

Back Office for Hospitality →Explore Back Office AI