LIVE DEMO — AVIATION MRO SHOPS

The AOG line answers on the first ring, every time.

An aircraft on ground does not wait for office hours — and neither do operators asking about slots, parts and status. The AI answers every call and chat, 24/7: captures the AOG event and escalates by your rules instantly, books check-slot inquiries against the planning calendar, and gives status exactly as your team posts it.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR operation

AOG events, slot inquiries and status calls — answered, escalated, logged with transcripts.

One day with the AI

Three moments from a typical mro shops front office — handled while your team does the human part.

2:07 AM · The AOG call

An operator calls with a tail stuck at an outstation. The AI captures tail, location and defect description, opens the event, pages the on-call team by your escalation tree, and keeps the caller informed — the humans arrive briefed, not blindsided.

9:40 AM · The slot hunt

An operator asks about the next base-maintenance window for a C-check. The AI confirms type and scope, offers real openings from the planning calendar, books the slot and sends the induction requirements.

4:55 PM · The status barrage

Three operators call about their checks the same afternoon. Each hears exactly the status your team posted — findings summary, parts on order, gate forecast as written — while your planners keep planning.

What it does for you

AOG, by your book

Event captured completely, escalation executed instantly and verbatim, every step transcribed — no relay service in the middle.

Slots without the email chain

Check-slot inquiries answered from real planning calendars, induction checklists sent before arrival.

Airworthiness stays certificated

The AI never makes a technical call: maintenance questions route to your certificated people by your rules.

Watch a 2 AM AOG, handled

The demo takes the outstation AOG, books a C-check slot and answers a status barrage — configured for an MRO shop. Fill four fields and YOUR version — your capabilities, your escalation tree, your planning calendar — lands in your inbox in about two minutes.

Interactive: run your own AOG scenario mid-demo
Your escalation rules executed verbatim
Flat price, unlimited users — night shift included

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“We have an AOG — can your team travel tonight?”

Captures the event, states your published AOG capability exactly, and escalates to the on-call lead who makes the commitment.

“Can you quote a gear overhaul?”

Quotes only what your published capability and price data cover — and captures the workscope completely for your estimators otherwise.

“Where is my aircraft in the check?”

Reads the status your team posted to the work order — the approved answer, identically for every authorized caller.

The AOG call hits voicemail at 2 AM. The charter quote request waits until the desk opens. The Zanus AI front office ANSWERS — phone and chat, in the caller’s language, escalates AOG by your rules, books into real calendars, and never says a word beyond your approved knowledge.

Questions, answered

Can it make maintenance or airworthiness decisions?

Never. It answers from your approved knowledge, captures and escalates — dispositions, sign-offs and releases stay with your certificated people, always.

Customer fleet data is sensitive.

The AI says only what your team approves per customer, everything is transcribed — and the identical system runs fully on-premises in your facility, air-gap capable, when custody demands it.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your MRO shop — documents, tasks, procedures, automations — is Back Office AI, specialized for Aerospace & Aviation. Most companies run both: one AI answering, one AI executing.

Back Office for Aerospace & Aviation →Explore Back Office AI