ZANUS AI FOR TRAVEL & TOURISM — TOUR OPS SOPS

SOPs a guide can reach from the trailhead.

Safety briefings, weather cancellation rules, incident procedures, guide checklists: they only protect travelers if the person at the meeting point can find the current version. In Zanus they are living documents — answerable in chat, attached to work, priority-ordered so the latest version always wins.

Get started

Private tenant or your own server · unlimited users · data-residency-conscious architecture

SOP reviews scheduled on the operations calendar

SOP upkeep, scheduled like ops work: pre-season briefing reviews and insurance expiry checks on the calendar.

What it does

One source of truth per route

The kayak-tour safety briefing, the mountain weather cancellation rule, the coach breakdown procedure, the lost-child protocol: one library, current versions on top, superseded drafts outranked.

Answerable at 6 AM from the van

“What is the wind limit for the catamaran tour?” — asked by a guide at the marina at 6 AM, answered in seconds with the briefing attached, without waking the ops manager.

Attached to the work itself

Work types carry their default SOPs: the AI drafting a departure recap reads from the current safety briefing and cancellation policy — by construction.

Pre-season, the binder renews itself

Assign the pre-season review once as recurring AI work: every route briefing checked against last season’s incident notes, insurance certificates checked for expiry before opening day, an update summary drafted for the guide briefing — the binder never goes stale in the drawer again.

Recurring pre-season review works with deadlines
Insurance and permit expiries flagged before the season opens
Update summaries drafted for the guides’ kickoff meeting

Operating procedures managed as living documents

Travel tech is priced per booking, per channel and per seat — commissions stack on every tour sold, while the phone rings unanswered at 11 PM and the departure manifest is still a spreadsheet. Zanus AI: the traveler-facing front office AND the tour-ops back office, flat price, unlimited users — and your booking engine stays the system of record.

Questions, answered

How do briefing updates roll out?

Upload the new version, set it on top: from that moment every guide’s question and every AI work cites the new briefing. Old versions stay archived for the record.

SOPs a guide can reach from the trailhead.

What it does

Pre-season, the binder renews itself

Questions, answered

See it working on YOUR agency — the demo IS the product.