ZANUS AI FOR TRAVEL & TOURISM — BACK OFFICE

The back office behind every departure.

Coach contracts, guide rosters, venue agreements, seasonal itineraries, manifests, insurance certificates: a tour operator runs on paperwork nobody has time to read. Zanus turns it into a working AI ops team — drafting, checking and answering with sources cited, under your ops manager’s sign-off.

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Private tenant or your own server · unlimited users · data-residency-conscious architecture

AI work session drafting a departure manifest recap

A real session: next week’s departures recapped — headcounts, suppliers, gaps flagged, sources cited.

What it does

Scheduled ops work

Departure manifest recaps, supplier confirmation checks, end-of-season reports — assigned to the AI like to an ops coordinator, executed on schedule, fully auditable.

Contracts that answer back

“What does the coach contract say about cancellation inside 72 hours?” — answered in seconds with the clause cited, instead of twenty minutes of PDF scrolling before you call the supplier.

Sign-off stays human

Every AI-drafted manifest, recap and supplier letter lands in Output awaiting review. Nothing reaches a guide, a coach company or a traveler without a human decision.

Friday, 4 PM: next week is already recapped

Set “Weekly Departure Manifest Recap” once: every Friday the AI reads the coming week’s bookings, drafts the manifest recap per departure — headcounts, assigned guides, coach pickups, missing waivers flagged — and files it for the ops manager before the weekend rush begins.

Recurring schedule: every Friday, before the weekend
Gaps flagged: unconfirmed suppliers, missing waivers, short headcounts
Recap in Output, awaiting ops sign-off

Scheduled ops works tracked and prioritized

Supplier documents drafted in the operator templates

Supplier paperwork, drafted not dreaded

The letters that eat coordinator evenings: venue confirmations for June, the renewal note to the coach company, the guide roster for the Dolomites week, the insurance-certificate request that is due before the season opens. Drafted in minutes, in your templates, from your records.

Your letterheads and templates
Contract terms and dates pulled from the library, cited
Approval workflow before anything sends

Travel tech is priced per booking, per channel and per seat — commissions stack on every tour sold, while the phone rings unanswered at 11 PM and the departure manifest is still a spreadsheet. Zanus AI: the traveler-facing front office AND the tour-ops back office, flat price, unlimited users — and your booking engine stays the system of record.

Questions, answered

Can it read our old scanned contracts?

Yes — the ingestion pipeline handles any format including scans and images. The 2019 venue agreement in the filing cabinet becomes as answerable as last week’s PDF.

Who approves what the AI drafts?

Your ops manager, or whoever you designate. Every draft waits in Output with its sources attached; the AI works at machine speed, the decision stays at human hands.

The Back Office executes. Who answers the phone?

Front Office AI picks up every call and chat — books, quotes, follows up, 24/7 in 40 languages. Watch it run a business like yours, live.