ZANUS AI FOR LOGISTICS & SUPPLY CHAIN — FRONT OFFICE

Dispatchers dispatch. The AI takes the calls.

Every hour a dispatcher spends reading tracking updates over the phone is an hour freight does not move. The Zanus front office answers on your menu, in your voices, gives status from the live records, quotes, and books — 24/7, in up to 40 languages.

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Private tenant or your own server · unlimited users · DOT-conscious recordkeeping

Front office dashboard with customer and carrier conversations

Calls, chats, quotes and booked appointments — one dashboard your ops manager can read.

What it does

Status calls, off the board

The “where is order 4471?” call answered from the tracking and order records — instantly, at 5 PM Friday or 6 AM Monday, without a dispatcher touching the phone.

Spot quotes from your rules

The AI quotes what your rate rules define, with payable links attached. A shipper calling after hours gets a bookable number — anything outside the rules routes to your team.

Dock appointments, booked

Carriers book and reschedule dock slots against real synced calendars — no double-booked doors, confirmations sent, changes logged with a transcript.

From inquiry to booked pickup, hands-free

A new shipper calls; the AI collects lanes, weights, frequency and timing, quotes what your rules allow, books the pickup or routes the exception to your team with a transcript — lead-to-booked while your dispatchers keep trucks moving.

Real calendar sync for pickups and dock slots
Lanes, weights and accessorials collected up front
Follow-up sequences with approval rules
Claims and exception calls escalated to your team, never improvised

Pickups and dock appointments booked into synced calendars

Website chat answering shipper questions

The web side answers the night shift

Website chat grounded in your services, lanes and approved rates answers at midnight what would otherwise be morning call volume — and web forms turn quote requests into structured, workable inquiries with every field you need.

Grounded chat on your site, 40 languages
Quote-request forms worked in minutes
Every conversation logged, transcript included
See the full Front Office tour →

Logistics software is priced per user, per truck and per scan — while the phones ring with “where is my shipment?” and the rate sheets live in whoever’s inbox got them last. Zanus AI: status calls answered AND the freight paperwork working — live tracking, orders and barcode inventory built in, unlimited users, one flat price.

Questions, answered

Do we keep our phone numbers?

Yes. Your numbers stay; calls route to the AI first, staff first, or any mix per line and per hour — the dispatch line can stay human during business hours and AI after.

What does it tell an angry caller about a late load?

Exactly what your records and rules say: the current status, the updated ETA if one is posted, and an escalation to your team by your thresholds — no invented promises.

Can it talk to drivers and carriers too?

Yes — check-in calls, appointment confirmations and document requests handled by the same rules, with transcripts filed against the load.

Dispatchers dispatch. The AI takes the calls.

What it does

From inquiry to booked pickup, hands-free

The web side answers the night shift

Questions, answered

See it working on YOUR fleet — the demo IS the product.