LIVE DEMO — MGAs & WHOLESALE BROKERS

Retail agents shop three wholesalers. The fastest intake wins the submission.

An MGA’s customers are retail agents racing their own clients’ deadlines — they submit wherever the friction is lowest. The AI answers every agent call and chat, 24/7: answers appetite questions from your published guides, intakes submissions with the fields your underwriters require, and books the underwriter conversation — while your competitors’ inboxes sleep.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR agency

Agent submissions and appetite questions on one board — intaken complete, routed to the desk.

One day with the AI

Three moments from a typical mga & wholesale front office — handled while your team does the human part.

8:10 PM · The hard-to-place risk

A retail agent with a declined risk calls after hours. The AI checks the class against your published appetite guide, runs your submission intake — operations, losses, target effective date — and queues it for the right underwriting desk, confirmation sent.

9:45 AM · The appetite ping

“Do you write coastal habitational?” Answered instantly from your published appetite guide — the same answer every agent gets — with the submission checklist attached when it’s a yes.

1:50 PM · The status chase

An agent’s insured is pressing for an answer. The AI reads the submission status you authorize — received, in underwriting, quoted — and routes the negotiation itself to the underwriter, transcribed.

What it does for you

Submissions intaken to spec

The fields your underwriters actually need, captured on every intake — agents stop guessing, desks stop bouncing incomplete files.

Appetite, answered instantly

Your published appetite guides delivered verbatim, 24/7 — the “do you write…?” calls stop consuming underwriter time.

Underwriting stays human

Pricing, terms and risk decisions route to your underwriters by your rules — the AI moves paper and information, never judgment.

Watch it win a retail agent’s submission

The demo answers an appetite question, intakes a submission to spec and books the underwriter — configured for an MGA. Your personal version, built from your website with your appetite and requirements, arrives in about two minutes.

Test it on your own appetite guide
Submission fields enforced on every intake
Flat price — unlimited agents served, no per-seat math

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Can you quote this risk by Friday?”

Never quotes. Intakes the submission complete, flags the deadline by your rules, and confirms it reached the right desk.

“What classes are you writing right now?”

Reads your current published appetite guide — and only that — with submission requirements attached.

“Where is my submission from Tuesday?”

Answers the authorized status instantly and routes anything substantive to the underwriter — no more status voicemail loops.

Answering services relay messages. Carrier portals wait for insureds to click. Meanwhile the certificate request sits until morning and the storm-week calls hit voicemail. The Zanus AI front office ANSWERS — phone and chat, 24/7, in the insured’s language: certificates intaken, first-notice details captured by your script, producers booked — and never a word of coverage advice.

Questions, answered

Our appetite shifts monthly. How current is it?

As current as your published guide: update the knowledge once and every answer follows instantly — no agent hears last quarter’s appetite.

Does it make underwriting decisions?

Never. It informs from your published guides, intakes and routes — pricing, terms and declinations stay with your underwriters, and the claim guard keeps that boundary hard.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your MGA — documents, tasks, procedures, automations — is Back Office AI, specialized for Insurance. Most companies run both: one AI answering, one AI executing.

Back Office for Insurance →Explore Back Office AI