LIVE DEMO — CLAIMS ADJUSTING FIRMS

Storm week: a thousand calls. Your firm answers all of them.

Adjusting firms live in surges — the hail event, the freeze, the hurricane week — when every claimant and carrier calls at once. The AI answers unlimited simultaneous calls, 24/7: captures claim intakes with the fields your workflow requires, books inspections into field adjusters’ real calendars, and absorbs the status calls — in the claimant’s language.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR agency

Surge week on one screen: every call answered, every intake structured, every inspection booked.

One day with the AI

Three moments from a typical claims adjusters front office — handled while your team does the human part.

7:25 AM · The morning after the hail

Dozens of intake calls before nine. Each answered in one ring: policy carrier, loss address, damage description, contact windows — your intake fields, every time — and inspections booked against real field calendars, routed by territory.

11:40 AM · The status storm

“When is the adjuster coming?” answered from the live schedule you authorize — date, window, what to prepare — in the claimant’s language, without pulling a field adjuster off a roof.

6:15 PM · The public-adjuster inquiry

A homeowner disputes a carrier’s number and finds your firm. The AI explains your published engagement process and fee structure exactly as written, captures the claim facts, and books the consultation — no promises about outcomes, ever.

What it does for you

Surge capacity, absolute

Unlimited simultaneous calls — the storm week that used to bury the office becomes a structured queue with transcripts.

Field calendars, protected

Inspections booked and rebooked by territory and availability with two-way sync — windshield time planned, not improvised.

Claims handled, never adjusted

The AI captures, schedules and informs from approved knowledge — coverage positions, valuations and negotiations stay with your licensed adjusters.

Watch it absorb a storm surge

The demo answers the morning-after wave, books inspections and handles the status calls — configured for an adjusting firm. Fill four fields and your personal version, built from your website, lands in your inbox in about two minutes.

Interactive: simulate your surge-week call
Territory and calendar rules stay yours
Flat price — surge volume costs nothing extra

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“How much will I get for my roof?”

Never estimates. Explains your published process, captures the claim details, and books the inspection that produces the real answer.

“Can someone come out this week?”

Reads the real field calendars, books the earliest territory-matched window, and sends what-to-prepare instructions from your checklist.

“What does a public adjuster cost?”

Quotes your published fee structure verbatim — and books the consultation where specifics get discussed.

Answering services relay messages. Carrier portals wait for insureds to click. Meanwhile the certificate request sits until morning and the storm-week calls hit voicemail. The Zanus AI front office ANSWERS — phone and chat, 24/7, in the insured’s language: certificates intaken, first-notice details captured by your script, producers booked — and never a word of coverage advice.

Questions, answered

Storm surges are exactly when systems fall over.

This one doesn’t queue: unlimited simultaneous conversations at a flat price, every one transcribed — the economics and the architecture are built for the spike, not the average Tuesday.

Does it discuss claim values or coverage?

No. It captures facts, schedules and explains your published process — valuation, coverage and negotiation belong to your licensed adjusters, enforced by the claim guard.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your adjusting firm — documents, tasks, procedures, automations — is Back Office AI, specialized for Insurance. Most companies run both: one AI answering, one AI executing.

Back Office for Insurance →Explore Back Office AI