LIVE DEMO — COMMERCIAL KITCHEN EQUIPMENT

The walk-in fails on Saturday night. Your line answers before the food warms.

When a restaurant’s walk-in or fryer goes down, every hour is inventory and revenue — and the manager calls until someone answers. The AI answers every call, 24/7: captures unit, model and symptom by your script, checks your service-agreement rules, dispatches by your priority tiers, and books planned maintenance in the quiet hours.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR fleet

The Saturday-night walk-in call: captured, prioritized by your agreement tiers, dispatched.

One day with the AI

Three moments from a typical kitchen equipment front office — handled while your team does the human part.

9:40 PM · The Saturday-night walk-in

A restaurant manager calls mid-service: the walk-in is warming. The AI captures unit, model and readings by your script, checks the account’s service-agreement tier, and pages the on-call tech exactly as your priority rules dictate — with the transcript attached.

10:30 AM · The service-agreement question

A chain’s facilities lead asks what their agreement covers. The AI reads the published terms of their plan verbatim — response tiers, included services — and routes contract changes to your account manager.

2:15 PM · The planned-maintenance booking

The AI books quarterly maintenance visits into the client’s off-hours windows — confirmed with the site contact in their language, synced to the real calendar, reminders scheduled.

What it does for you

Down-equipment calls, triaged

Unit, model, symptom and urgency captured by your script — dispatched by your agreement tiers, every word logged.

Agreements honored exactly

Coverage and response terms read verbatim from the published plan — the claim guard blocks invented promises.

Maintenance that books itself

Planned visits scheduled into off-hours windows, confirmed and reminded — the recurring book stays full.

Watch the dinner-rush emergency get dispatched

The demo takes the walk-in call, answers the agreement question verbatim, and books planned maintenance into off-hours — configured for an equipment service company. Your personal version, with your tiers and terms, arrives in about two minutes.

Priority dispatch by your agreement tiers
Every unit and call on one searchable record
Unlimited sites and lines — one flat price

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Our fryer is down and we open in two hours.”

Captures unit and symptom, checks the account’s priority tier, and dispatches by your rules — confirmation back in the same call.

“Is this repair covered under our agreement?”

Reads the published terms of that plan verbatim and routes coverage disputes to your account manager — never an improvised yes.

“Can you service our second location too?”

Answers from your published coverage area, captures the site details, and books the assessment visit with your team.

Answering services take messages the dispatcher reads at 8 AM. Booking widgets wait for clicks. The Zanus AI front office ANSWERS — phone and chat, in the caller’s language, qualifies the job, quotes your published fees, books real service windows, and escalates true emergencies by your rules.

Questions, answered

Our clients have wildly different agreements.

Each account’s tier, terms and contacts drive the conversation — that is configuration. The AI reads the right plan verbatim and routes by the right rules.

Can it handle multi-site restaurant groups?

Yes — site-aware intake, per-location calendars and one record across the group. The facilities lead sees order instead of phone tag.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your equipment service company — documents, tasks, procedures, automations — is Back Office AI, specialized for Field Service & Repair. Most companies run both: one AI answering, one AI executing.

Back Office for Field Service & Repair →Explore Back Office AI