ZANUS AI FOR PHARMA & BIOTECH — FRONT OFFICE

Every site call answered. Every inquiry on the record.

Study sites call about enrollment windows. Pharmacists email about storage excursions. Partners chase timelines. The Zanus front office answers on your menu, from your approved information, logs every conversation with a transcript, and escalates anything clinical to your medical-information team — 24/7, in up to 40 languages.

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Private tenant or your own server · unlimited users · GxP-conscious architecture

Front office dashboard with site and partner conversations

Calls, chats and emails from sites, pharmacists and partners — one dashboard, every interaction logged.

What it does

The 6 PM site call

A coordinator in another time zone calls after your office closes. The AI answers, resolves the scheduling question from the study calendar, and files the transcript — no voicemail, no lost day.

Med-info intake, disciplined

Medical-information requests are captured verbatim, acknowledged instantly, and routed to your MI staff by your rules — the AI never improvises a medical answer.

The repeated fifty questions

Shipping schedules, document status, meeting logistics, portal access: answered identically every time from YOUR approved sources — claim guard on, no source means no claim.

Inbound email, answered and filed

The study inbox is where timelines go to die. Zanus reads what arrives — a CRO query, a vendor COA, a site question — drafts the reply from approved information, files attachments to the right study record, and queues anything sensitive for human approval.

Replies drafted from approved study information
Attachments filed to the right study automatically
Approval rules per sender and per topic
Every thread transcribed and searchable

Meetings booked into synced study calendars

Meetings booked, demos delivered

Investigator meetings, monitoring visits and partner calls booked into real synced calendars — no reply-all scheduling threads. Prospective partners asking what you do can receive an interactive AI demo in about two minutes.

Calendar sync across the study team
Lead qualification and follow-up for BD inquiries
Interactive demos delivered in ~2 minutes
See the full Front Office tour →

Life-science software is sold per validated seat and per module — a LIMS here, an eTMF there, a QMS somewhere else — while regulatory affairs still re-types the same deviation data into three systems and the literature pile grows over the weekend. Zanus AI: one AI operating system across the trial, the lab and the submission — unlimited users, GxP-conscious by architecture, hosted in your private tenant or air-gapped inside your facility.

Questions, answered

Can it answer medical questions about our compound?

No — and that is by design. Medical-information requests are captured, acknowledged and escalated to your MI professionals by your rules. The AI answers logistics and approved practice information only.

Do we keep our phone numbers?

Yes. Your numbers stay; calls route AI-first, staff-first, or any mix per line and per hour — including a dedicated routing rule for adverse-event language you define with your safety team.

What about time zones and languages?

Sites in 12 countries get answers at 3 AM local, each in the caller’s language, all from the same approved information — up to 40 languages.

Every site call answered. Every inquiry on the record.

What it does

Inbound email, answered and filed

Meetings booked, demos delivered

Questions, answered

See it working on YOUR lab — the demo IS the product.