ZANUS AI FOR MANUFACTURING — BACK OFFICE

The binder on the line is out of date.
This one never is.

Work instructions, PM schedules, changeover checklists, NCRs, the quality manual: a plant runs on documents nobody can find at speed. The Zanus back office turns that archive into a working AI staff — drafting, cross-referencing and answering with the revision cited, under your managers’ sign-off.

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Private tenant or your own server · unlimited users · OSHA-conscious documentation

Manufacturing work types configured in the back office

Work types molded to the plant: downtime reports, PM summaries, NCR drafts — each with default libraries.

What it does

Scheduled plant work

The Friday scrap-and-downtime report, the monthly PM compliance summary, the shift-handover digest — assigned to the AI like to a production coordinator, executed on schedule, fully auditable.

Answers at line speed

A floor operator asks the torque spec from a tablet and gets the current work instruction — revision number and page cited — in seconds, not a walk to the office and back.

Sign-off stays human

Every AI-drafted NCR, corrective-action draft and report lands in Output awaiting review. Nothing enters the quality record without your quality engineer’s decision.

Line 3 is down. The AI already read the manual.

At 2 AM the maintenance tech on duty asks: “line 3 palletizer, fault E-42, what does the manual say?” The AI returns the troubleshooting tree from YOUR equipment manual, the last three work orders on that machine, and the parts used — sources cited, downtime shortened.

Equipment manuals answer with page and revision cited
Machine history pulled alongside the procedure
Escalation to on-call staff by your rules

Maintenance work tracked and prioritized with sources

Quality documents drafted in the plant’s templates

Quality documents, drafted before the audit asks

The paperwork that eats your quality manager’s week: NCR write-ups from production records, corrective-action drafts in your CAPA format, supplier quality letters, audit-prep packets with the evidence attached. Drafted in minutes, in your templates, awaiting review.

Your forms and templates, your numbering
Production records and photos attached automatically
Approval workflow before anything is filed or sent

Manufacturing software arrives as per-seat ERP and MES modules quoted per plant, per module, per year — while the third shift still flips through paper binders when line 3 goes down. Zanus AI: the customer-facing front office AND the plant-floor back office, unlimited users at one flat price — in your private tenant or on a server inside your own four walls.

Questions, answered

Does the AI change anything on the floor?

No. It reads, drafts, cross-references and cites. Process changes, dispositions and anything touching the product remain decisions for your engineers and quality staff.

Can it read our old scanned manuals?

Yes — scans, photos of nameplate data, faxed supplier certs: the ingestion pipeline turns what the plant actually has into queryable knowledge with the source attached.

The Back Office executes. Who answers the phone?

Front Office AI picks up every call and chat — books, quotes, follows up, 24/7 in 40 languages. Watch it run a business like yours, live.

Front Office live demos →Front Office for Manufacturing