ZANUS AI FOR CONSUMER GOODS — BACK OFFICE

The brand runs on spec sheets.
Now the spec sheets work.

Product specs, ingredient and nutrition data, SDS, retailer compliance guides, vendor scorecards, trade-promotion calendars, seasonal planograms: CPG is documentation with a shelf attached. The Zanus back office turns that archive into a working AI staff — drafting, reconciling and answering with sources cited, under your team’s sign-off.

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Private tenant or your own server · unlimited users · FDA-labeling-conscious wording

Orders and retailer paperwork tracked in the back office

A real view: orders, retailer records and scheduled recap work — the trade desk in one screen.

What it does

Scheduled trade-desk work

Weekly scorecard recaps, monthly promo reconciliations, out-of-stock reviews — assigned to the AI like to a junior analyst, executed on schedule, fully auditable.

Your compliance guides, answerable

Each chain’s routing guide, labeling requirements and chargeback rules become a system the whole team can query — with the source page one click away.

Sign-off stays human

Every AI-drafted recap, letter or reconciliation lands in Output awaiting review. Nothing reaches a retailer without your trade team’s decision.

The retailer scorecard, decoded before the meeting

Every chain scores you differently — fill rate here, OTIF there, chargebacks everywhere. The AI reads each scorecard as it arrives, drafts the recap with the misses explained and the disputed chargebacks listed, and cites the compliance guide clause behind each penalty.

Scorecards summarized per chain, in your format
Chargebacks cross-checked against routing-guide rules
Dispute letters drafted for review

Scorecard and chargeback work tracked and prioritized

Promo calendars and planograms, answerable

“Which SKUs are on promo at the co-op chain in November?” “What did the spring planogram give us in facings?” Answered in seconds from the trade-promotion calendar and planogram library — instead of a dig through the shared drive.

Trade calendars loaded as living documents
Seasonal planograms queryable by SKU and chain
Promo performance summaries drafted for sign-off

Consumer-goods software is bought in pieces — a seat-priced trade-promotion tool, a quality module, a service platform — while the distributor line rings out and spec-sheet requests age in a shared inbox. Zanus AI: the retailer-facing front office AND the spec-and-scorecard back office, unlimited users, flat price — in your private tenant or on hardware you own.

Questions, answered

Does the AI change our ERP data?

No — your ERP and order-management system stay the system of record. The AI reads, reconciles and drafts; writes back only through mapped connectors with dry-run preview and your approval.

Can it handle each retailer’s different formats?

Yes — scorecards, routing guides and promo forms in any format, including scans, flow through the ingestion pipeline into queryable libraries, priority-ordered so current versions rule.

The Back Office executes. Who answers the phone?

Front Office AI picks up every call and chat — books, quotes, follows up, 24/7 in 40 languages. Watch it run a business like yours, live.

Front Office live demos →Front Office for Consumer Goods & CPG