LIVE DEMO — MANAGED NETWORK PROVIDERS

The 2 AM outage call starts your runbook, not your voicemail.

Clients buy managed networks to have someone to call — and the moment that matters is the one at 2 AM. The AI answers every call and chat, 24/7: runs your trouble intake verbatim, escalates by your SLA and on-call rules, quotes your published plans to prospects, and answers maintenance-window questions from your posted schedule.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR network

Intake, escalation and follow-up on the record — every client call answered on your script.

One day with the AI

Three moments from a typical managed networks front office — handled while your team does the human part.

2:05 AM · The down network

A client’s site goes dark and the owner calls in a panic. The AI runs your intake — site, symptoms, business impact — opens the ticket, and escalates per the SLA tier and on-call rotation you configured, transcript attached.

10:10 AM · The prospect with a mess

An office manager tired of their current setup asks what managed service costs. The AI answers your published plans exactly, runs your qualification questions, and books the discovery call with the payable quote ready.

3:45 PM · The maintenance-window question

“Is tonight’s maintenance going to take us down?” Answered from the schedule and notices you posted — one consistent story — with the site-specific concern routed to the engineer on the change.

What it does for you

The pager, disciplined

Trouble intake run word for word at any hour, escalation by SLA tier and rotation — the 2 AM response your contract promises, kept.

Plans quoted as published

Per-site and per-user plans quoted exactly, payable quotes sent in-conversation — custom scopes routed to your engineers, never improvised.

Clients informed, not surprised

Maintenance windows, posted status and published policies answered instantly — the clients who were told do not call to ask.

Watch the 2 AM promise, kept

The demo takes the down-network call, quotes a prospect and answers a maintenance question — configured for a managed network provider. Your personal version arrives in ~2 minutes, built from your website: your plans, your SLAs, your escalation rules.

Test it on your own intake script
Escalation by SLA tier, exactly as configured
Flat price — unlimited engineers and client lines

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Our whole office is offline.”

Runs your intake verbatim, opens the ticket, and escalates by your SLA rules immediately — with every word of the call logged for the engineer who picks it up.

“What does managed service cost per site?”

Quotes your published plans exactly and books the discovery call — never a number your team did not approve.

“Can you look at our firewall settings?”

Never touches or discusses configurations: captures the request completely and routes it to your engineers by your rules.

Call centers put subscribers on hold. Ticket portals wait for logins that never come. The Zanus AI front office ANSWERS — phone and chat, in the caller’s language, books into your real calendars, and never says a word beyond your approved knowledge.

Questions, answered

Does it do any actual network work?

No — it is the front office: it answers, captures, quotes and escalates by your rules. Engineering stays with your engineers; they just start every ticket with a complete file and a transcript.

We live in our PSA and RMM tools.

The AI captures and routes with complete fields; connections through API and webhooks are your configuration, with your approval rules on any write. Your PSA stays the system of record.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your MSP — documents, tasks, procedures, automations — is Back Office AI, specialized for Telecommunications. Most companies run both: one AI answering, one AI executing.

Back Office for Telecommunications →Explore Back Office AI