LIVE DEMO — HARDWARE & DEVICE MAKERS

The datasheet answers. The support queue shrinks.

Hardware support is spec questions, setup snags and RMAs — asked in every language your resellers sell in. The AI answers every call, chat and email, 24/7: specs cited to YOUR datasheets, troubleshooting from YOUR guides step by step, RMAs captured complete, and distributor pricing quoted only from published lists.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR company

Every answer cited to the datasheet — specs, compatibility, setup — in the asker’s language.

One day with the AI

Three moments from a typical hardware makers front office — handled while your team does the human part.

8:10 AM · The integration engineer’s question

“What’s the operating temperature range on the outdoor unit?” Answered from the datasheet, section cited — in seconds, not after a two-day ticket round-trip.

2:35 PM · The setup that won’t connect

A customer’s device fails pairing. The AI walks your published troubleshooting guide step by step, and where the guide ends, opens the ticket with every step already documented.

10:55 PM · The RMA after hours

A unit fails in the field. The AI captures serial, purchase channel and fault description completely, applies your published warranty terms, and files the RMA — resolution starts before your support team wakes.

What it does for you

Specs, cited not guessed

Datasheets, compatibility matrices, certifications as published — answered with the source attached, in 40 languages.

Troubleshooting, by your guide

Step-by-step from your approved documentation — and a fully documented ticket where the guide runs out.

RMAs and channel, handled

Warranty claims captured complete per your process; distributor and volume questions quoted from published price lists only.

Watch it answer like your best applications engineer

The demo cites a datasheet spec, walks a troubleshooting guide and files an overnight RMA — configured for a hardware maker. Your personal version, with your datasheets and warranty terms, arrives in your inbox in about two minutes.

Test it on your own datasheets mid-demo
RMAs captured complete, first conversation
Flat price — support volume stops scaling cost

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Is this module compatible with our controller?”

Answers strictly from your published compatibility documentation — cited — or says the docs are silent and routes to your engineers.

“My unit stopped working after a year.”

Reads your published warranty terms, captures serial and fault completely, and opens the RMA in the same conversation.

“What’s volume pricing on a thousand units?”

Quotes your published channel lists to the audiences your rules verify — and books the call with your sales team.

Ticket queues answer on Thursday. Chatbots promise features that do not exist. The Zanus AI front office ANSWERS — chat, email and phone, in the prospect’s language, grounded in YOUR docs — no source, no claim — and books the demo while intent is hot.

Questions, answered

Our specs are exact. A wrong answer costs a design-in.

The claim guard exists for exactly this: answers come only from your published datasheets, with the source cited — and silence in the docs produces an escalation, never a guess.

Pre-release product info must stay contained.

The AI answers only from libraries you approve for each audience — and for the strictest programs, the whole system runs fully on-premises on servers you own.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your hardware maker — documents, tasks, procedures, automations — is Back Office AI, specialized for Technology & Software. Most companies run both: one AI answering, one AI executing.

Back Office for Technology & Software →Explore Back Office AI