LIVE DEMO — CLAIMS INSPECTION FIRMS

Carriers measure turnaround. Yours starts the minute they call.

Claims inspection firms are graded on cycle time: assignment received, site visited, report delivered. The AI answers every assignment call and email, 24/7: captures claim number, loss address and inspection type by your intake, books the field visit by territory, and absorbs the status calls — the clock starts immediately, on the record.

Get started

Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR operation

Assignments, visits and statuses on one board — cycle time visible from intake to delivery.

One day with the AI

Three moments from a typical claims inspection front office — handled while your team does the human part.

4:50 PM · The end-of-day assignment batch

A carrier sends five assignments at close of business. Each acknowledged in minutes, intaken with claim number, loss address, peril and contact — and queued to the right territory before the office lights go off.

9:15 AM · The insured’s scheduling call

The AI calls or answers the insured to set the site visit — in their language — offers real windows from the field calendar, sends what-to-expect instructions, and logs the confirmation to the claim reference.

2:55 PM · The carrier status sweep

An adjuster checks three files at once. Each answered from the status you authorize — scheduled, inspected, report in review — instantly, with the request transcribed. No callbacks, no cycle-time penalty.

What it does for you

Assignments on the clock

Every assignment intaken and acknowledged the minute it arrives — phone or email — with your required fields captured and the territory queue updated.

Scheduling in the insured’s language

Site visits offered, confirmed and reminded in up to 40 languages — fewer missed appointments, faster cycle times.

Findings stay with inspectors

The AI never discusses damage conclusions or claim outcomes — status from authorized data, everything substantive routed to your team.

Watch an assignment hit the clock

The demo intakes a carrier assignment, schedules the insured and absorbs a status sweep — configured for a claims inspection firm. Your personal version, built from your website, arrives in about two minutes.

Test your own assignment intake live
Territory routing rules stay yours
Flat price — catastrophe volume included

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“We’re assigning twelve inspections from the storm — can you take them?”

Intakes all twelve with your required fields, confirms receipt, and queues by territory — capacity commitments stay with your operations manager, briefed.

“When will the report be in?”

Answers from the authorized status — scheduled, inspected, in review — and routes anything beyond it to the file’s inspector.

“What did the inspector find at my property?”

Never discusses findings. Explains the process from your approved wording and routes the insured to the right contact by your rules.

When the storm rolls through, every property manager in the county calls at once — and the jobs go to whoever answers, not whoever flies best. The Zanus AI front office ANSWERS — 24/7, quotes from your real price list, books crews into real calendars, collects the site details before the visit — while your people stay on the roof.

Questions, answered

Carriers have strict communication protocols.

Your protocols become the script: what is said to insureds, what is reported to adjusters, what is never discussed — configured per client if needed, with every conversation transcribed for the file.

Does it ever touch the inspection findings?

No. It moves logistics and authorized status — damage assessment, causation and report content belong to your inspectors, structurally.

YOU MIGHT ALSO NEED

The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your inspection firm — documents, tasks, procedures, automations — is Back Office AI, specialized for Risk Assessment & Visual Inspection. Most companies run both: one AI answering, one AI executing.

Back Office for Risk Assessment & Visual Inspection →Explore Back Office AI