LIVE DEMO — PET PRODUCT BRANDS

Pet parents ask like worried parents. Answer like it.

Pet owners ask with their hearts in their throats — feeding amounts, ingredient safety, “my dog ate the whole bag”. The AI answers every call and chat, 24/7 with YOUR approved feeding guides and safety wording verbatim, routes the urgent ones by your escalation rules, and keeps subscriptions and retailers moving.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR brand

The worried 9 PM call: answered with your approved guidance, escalated exactly by your rules.

One day with the AI

Three moments from a typical pet products front office — handled while your team does the human part.

9:05 PM · “He ate the whole bag”

A panicked owner calls after a labrador’s buffet raid. The AI reads YOUR safety guidance verbatim, gives the contact-your-vet wording exactly as you wrote it, and logs the lot number for your QA record.

8:30 AM · The feeding-amount question

“How much for a 12-week-old puppy?” Your published feeding chart, read precisely for the weight and age — never a number the chart does not state.

1:45 PM · The boutique pet store

An independent retailer asks about opening an account. The AI answers your published wholesale terms, captures the store details, and books the call with your sales rep.

What it does for you

Worried owners, answered right

Feeding, ingredients, transition guides — your approved wording only, in the owner’s language, with your vet-referral phrasing where you put it.

Subscriptions that stick

Pauses, size changes and delivery questions handled by your published policy in-conversation — the churn moment becomes a service moment.

Retail accounts, growing

Store inquiries answered from published terms, qualified, and booked to your sales calendar — every conversation transcribed.

Watch it calm a worried pet parent

The demo handles the ate-the-bag call by your book, reads the feeding chart precisely and opens a retail account — configured for a pet brand. Your personal version, with your guides and policies, lands in your inbox in about two minutes.

Your safety wording, never improvised
Escalation rules exactly as you set them
Flat price — every channel, every language

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Is the grain-free formula okay for seniors?”

States exactly what your product pages and feeding guides say — and refers to the vet where your wording does.

“Where is my auto-ship order?”

Answers from the order record with the real status, and adjusts the subscription per your published policy if asked.

“What’s the wholesale minimum for a small store?”

Your published trade terms, verbatim — then the booked call with your rep, details captured.

Distributor lines ring out at route-start. Consumer questions age in a shared inbox. The Zanus AI front office ANSWERS — phone and chat, 24/7, from YOUR published specs and price lists — and never invents a claim your label does not make.

Questions, answered

Can it give veterinary advice?

No — and that is the design. It says what your approved documents say, uses your vet-referral wording where you placed it, and routes urgent calls by your rules. Every conversation is transcribed.

We sell DTC and through stores — conflict?

The AI keeps the audiences straight: consumers get product and feeding answers, retailers get published trade terms — each scoped by rules you set once.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your brand — documents, tasks, procedures, automations — is Back Office AI, specialized for Consumer Goods & CPG. Most companies run both: one AI answering, one AI executing.

Back Office for Consumer Goods & CPG →Explore Back Office AI