LIVE DEMO — INSURANCE AGENCIES

The 2 AM claim call finds a calm voice, not a voicemail.

Policyholders call agencies at the worst moments — fender benders, burst pipes, renewal panic — and shoppers call whoever answers first. The AI handles every call and chat, 24/7: captures the quote request completely, routes the claim by your rules, answers renewal questions from your approved knowledge.

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Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR firm

Quote requests captured complete, claims routed, renewals answered — every word transcribed.

One day with the AI

Three moments from a typical insurance front office — handled while your team does the human part.

2:10 AM · The accident call

A policyholder calls shaken after a collision. The AI follows your claims-intake script verbatim — who, where, injuries, photos — opens the record, gives the carrier’s claim line per your process, and flags the agent for morning.

10:25 AM · The quote shopper

A homeowner asks for a quote. The AI captures every field your producers need — property, coverage history, current carrier — and books the licensed-agent call while the shopper is still interested.

4:45 PM · The renewal question

“Why did my premium go up?” The AI answers with your approved explanation, never invents a reason, and books the policy-review call that keeps the client from shopping.

What it does for you

First to answer, first to quote

Quote requests captured complete on the first call — producers call back prospects with a full file, not a name and a number.

Claims intake, by your book

Your intake script word for word, the carrier handoff per your process, every detail logged — empathy at 2 AM without overtime.

Service calls, off the desk

Certificates, ID cards, payment questions, agency hours — answered from your approved knowledge, routed to your CSRs when your rules say so.

Watch it work an agency’s worst hour

The demo takes a 2 AM claim call, captures a complete quote request and defuses a renewal question — configured for an independent agency. Your personal version arrives in ~2 minutes, built from your website: your carriers, your lines, your process.

Test it on your own intake script
Producers get complete files, not phone tag
Flat price — unlimited CSRs and producers

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“How much would you charge to insure my truck?”

Never invents a premium: captures the quote details completely and books the licensed producer who can quote it properly.

“I need a certificate of insurance by tomorrow.”

Captures the certificate holder details, routes to your service team with priority, and confirms the turnaround your agency publishes.

“Does my policy cover a rental car?”

Answers only what your agency approved about coverage questions — or routes straight to a licensed agent, per your rules, never a guess.

Answering services relay messages. Client portals wait for logins that never come. The Zanus AI front office ANSWERS — phone and chat, in the client’s language, books into your real calendars, and never says a word beyond your approved knowledge.

Questions, answered

Can it bind coverage or quote premiums?

No. It captures, explains what you published and books the licensed human — binding, quoting and coverage advice stay with your producers, always.

We already forward after-hours calls to a service.

A service takes a message. This answers: runs your claims intake verbatim, opens the record, sends the right numbers and books the follow-up — with a transcript your agent reads at 8 AM.

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The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your agency — documents, tasks, procedures, automations — is Back Office AI, specialized for Finance. Most companies run both: one AI answering, one AI executing.

Back Office for Finance →Explore Back Office AI