LIVE DEMO — SPECIALTY FOOD SHOPS

Holiday order season without the ringing dread.

A specialty food shop lives on questions — allergens, shelf life, shipping in summer heat, corporate gift orders — and dies a little every December when the phone will not stop. The AI answers every call and chat, 24/7 from your published product information, and quotes gift orders from your price list only.

Get started

Free personal demo in your inbox in ~2 minutes · no sales call · built for YOUR store

Gift-order forms worked in minutes, not voicemail days — quoted, confirmed, transcribed.

One day with the AI

Three moments from a typical specialty food front office — handled while your team does the human part.

9:40 AM · The allergen question

“Is the hazelnut torrone made in a nut-free facility?” The AI answers exactly what your published allergen information says — and nothing more. Where your pages are silent, it routes to your team.

1:20 PM · The corporate gift list

An office manager wants sixty gift boxes before the holidays. The AI quotes from your published gift menu, sends the quote with a payable link, and captures delivery addresses completely.

6:05 PM · The shipping worry

“Will the chocolate survive shipping to Arizona?” Your published warm-weather shipping policy, read verbatim — with the shipping options and cutoffs you actually publish.

What it does for you

Food questions, answered by the label

Ingredients, allergens, storage, shelf life — only what your product pages and labels state, in the caller’s language.

Gift and wholesale orders, captured

Corporate and event orders quoted from your published lists with payable links — and escalated to your team by your rules for the custom requests.

December, survived

Unlimited simultaneous calls and chats in the holiday wave — every order captured, every conversation transcribed, the morning briefing ready at open.

Watch it work a holiday-week morning

The demo answers the allergen question, quotes a corporate gift order and explains the shipping cutoff — configured for a specialty food shop. Your personal version, with your products and your policies, lands in your inbox in about two minutes.

Ask it your own product questions mid-demo
Quotes only from your published gift menu
Flat price — the holiday wave costs nothing extra

Asked in your callers’ own words

Real question types from this business — and what the AI does with each. Grounded in YOUR approved knowledge: no source, no claim.

“Does this contain gluten?”

Reads your published ingredient and allergen statements word for word — the claim guard forbids anything your labels do not say.

“Can I get a custom gift basket for twenty people?”

Quotes what your published gift menu offers, captures the customization request completely, and routes it to your team.

“When is the last day to order for the holidays?”

Answers your published cutoff dates exactly — updated once by you, answered identically to every caller.

Helpdesk widgets open tickets for the morning. Chatbots guess at products the store never stocked. The Zanus AI front office ANSWERS — phone and chat, in the shopper’s language, from YOUR catalog and YOUR policies — and never invents a product or a price.

Questions, answered

Allergen answers have to be exact.

That is the architecture: the AI quotes your published allergen statements verbatim or says it cannot answer and routes to your team. It never paraphrases a label.

We triple our volume in December.

The AI answers unlimited simultaneous conversations at the same flat price — the constraint December used to put on your phone line is gone.

YOU MIGHT ALSO NEED

The Front Office answers. The Back Office executes.

This demo is the AI that answers — phone, chat, quotes, bookings. The work INSIDE your specialty food shop — documents, tasks, procedures, automations — is Back Office AI, specialized for E-Commerce & Retail. Most companies run both: one AI answering, one AI executing.

Back Office for E-Commerce & Retail →Explore Back Office AI