PRIVATE AI — FAQ
The complete FAQ from years of demos, trade shows and deployments. Not here? The chat in the corner answers 24/7 — or call an engineer at +1 (954) 736-3939.
Mon–Fri 9am–6pm ET · toll-free 866-8-ZANUS-AI

The complete private AI package: hardware, OS, models, tenant — one purchase.
A dedicated on-premises machine that runs AI models — including LLMs — entirely within your building and network. Unlike cloud AI, all data stays on-site: nothing is ever sent to third-party servers. Zanus AI is turnkey: enterprise hardware with integrated GPUs plus a complete AI operating system, ready out of the box.
Enterprise GPUs are built directly into the machine and the LLMs run locally on them. The system connects to your LAN; any computer reaches it through a web browser. Internet down? The AI keeps running.
No. Zero per-token and per-seat fees. You own the hardware and software outright — unlimited users, unlimited assistants, unlimited queries, no recurring usage charges.
No — hardware AND the full Zanus AI OS: client management, AI assistants, automations, scheduling, marketing, web chat, custom apps, role-based governance. Plus your industry tenant. It works out of the box.
The architecture is designed to support full compliance with HIPAA, GDPR and ABA confidentiality requirements: the system runs 100% on-premises with no cloud connection, so sensitive data never leaves your building — eliminating the biggest compliance risk. Your IT team keeps full control of access, encryption, retention and audit trails.
On cloud AI, prompts travel to third-party servers and may be stored, logged or used for training. On Zanus, every prompt and document stays inside your building, on hardware you own. Nothing ever leaves.
Yes — full air-gap capability for environments requiring strict network isolation, with offline update packages. We confirm your security posture during sizing.
Same-day: plug in, power on, create accounts, start working. Custom AI agent projects typically take 6–18 months; even SaaS platform rollouts take 3–6 months with consultants. Zanus works out of the box from Day 1.
Plug-and-play: standard Ethernet to your router (up to dual 10GbE), standard power outlets, no special room or cooling, whisper-quiet in any office. Optional secure remote access for mobile and laptops.
Yes — terms up to 60 months through our partner leasing company, structured individually. The monthly payment is usually below one manager’s salary — for a system that works 168 hours a week with no vacations.
3-year limited hardware warranty on the full system, extendable to 5 years (15% of system price per extension year, one-time). Software updates and technical support included.
Prime for smaller teams and document libraries; Quantum for multi-user RAG, complex reasoning and daily operations; Enterprise Cluster for large concurrency, multi-location and thousands of users. Compare the tiers and request a quote →
That is the other product: the On-Prem Tokens Server — the Quantum hardware with the Zanus OS as a pure generative endpoint, no industry tenant, feeding your apps and Zanus tenants with your own tokens.
Or talk to an engineer: +1 (954) 736-3939 · Toll-free 866-8-ZANUS-AI
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