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PRIVATE AI — FAQ

Every question buyers ask.
Answered straight.

The complete FAQ from years of demos, trade shows and deployments. Not here? The chat in the corner answers 24/7 — or call an engineer at +1 (954) 736-3939.

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Mon–Fri 9am–6pm ET · toll-free 866-8-ZANUS-AI

The Zanus AI private server and software suite

The complete private AI package: hardware, OS, models, tenant — one purchase.

The system

Questions, answered

What is a private AI server?

A dedicated on-premises machine that runs AI models — including LLMs — entirely within your building and network. Unlike cloud AI, all data stays on-site: nothing is ever sent to third-party servers. Zanus AI is turnkey: enterprise hardware with integrated GPUs plus a complete AI operating system, ready out of the box.

How does it work without cloud or internet?

Enterprise GPUs are built directly into the machine and the LLMs run locally on them. The system connects to your LAN; any computer reaches it through a web browser. Internet down? The AI keeps running.

Do I pay for tokens or seats?

No. Zero per-token and per-seat fees. You own the hardware and software outright — unlimited users, unlimited assistants, unlimited queries, no recurring usage charges.

Is it just hardware?

No — hardware AND the full Zanus AI OS: client management, AI assistants, automations, scheduling, marketing, web chat, custom apps, role-based governance. Plus your industry tenant. It works out of the box.

Privacy & compliance

Questions, answered

Is it HIPAA, GDPR and ABA compliant?

The architecture is designed to support full compliance with HIPAA, GDPR and ABA confidentiality requirements: the system runs 100% on-premises with no cloud connection, so sensitive data never leaves your building — eliminating the biggest compliance risk. Your IT team keeps full control of access, encryption, retention and audit trails.

What happens to our data vs cloud AI?

On cloud AI, prompts travel to third-party servers and may be stored, logged or used for training. On Zanus, every prompt and document stays inside your building, on hardware you own. Nothing ever leaves.

Do you support air-gapped deployments?

Yes — full air-gap capability for environments requiring strict network isolation, with offline update packages. We confirm your security posture during sizing.

Buying & running

Questions, answered

How long to deploy vs custom AI projects?

Same-day: plug in, power on, create accounts, start working. Custom AI agent projects typically take 6–18 months; even SaaS platform rollouts take 3–6 months with consultants. Zanus works out of the box from Day 1.

How is it installed?

Plug-and-play: standard Ethernet to your router (up to dual 10GbE), standard power outlets, no special room or cooling, whisper-quiet in any office. Optional secure remote access for mobile and laptops.

Can I finance it?

Yes — terms up to 60 months through our partner leasing company, structured individually. The monthly payment is usually below one manager’s salary — for a system that works 168 hours a week with no vacations.

Warranty and support?

3-year limited hardware warranty on the full system, extendable to 5 years (15% of system price per extension year, one-time). Software updates and technical support included.

Which tier do I need?

Prime for smaller teams and document libraries; Quantum for multi-user RAG, complex reasoning and daily operations; Enterprise Cluster for large concurrency, multi-location and thousands of users. Compare the tiers and request a quote →

What about very high AI volume without the full OS?

That is the other product: the On-Prem Tokens Server — the Quantum hardware with the Zanus OS as a pure generative endpoint, no industry tenant, feeding your apps and Zanus tenants with your own tokens.

Power is nothing if it’s not yours.

Get started — price tiers

Or talk to an engineer: +1 (954) 736-3939 · Toll-free 866-8-ZANUS-AI

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